Legal document

Privacy Policy and Legal Disclaimer for the "Grand Aqar" Platform

This document constitutes a binding legal agreement that outlines how your personal and real estate data is collected, used, and protected.

This policy applies to all users of the platform without exception (individual owners, real estate brokers, legal agents, heirs or their representatives, and commercial or development companies).

Your use of the platform constitutes an explicit acknowledgment of your full agreement to the following terms:

01

Article One

Scope of Data Collection (What Data Do We Collect?)

To provide a secure and effective real estate brokerage service, we collect the following data based on your legal capacity:

  1. Personal and Corporate Data: Full name, ID/Residency number, phone number, and email. For companies: Commercial Register (CR) and details of the authorized legal representative. For brokers: Real Estate General Authority (REGA) license number (FAL License). For agents and heirs: Details of legal powers of attorney and deeds of heirship.
  2. Real Estate Data: Title deeds, architectural plans, licenses, and photographs of the properties (whether residential towers, commercial complexes, raw land, or others).
  3. Financial Data (for Buyers): Proof of financial solvency or bank guarantee letters (upon the request of the seller or the platform to filter serious buyers).
  4. Technical Data: Internet Protocol (IP) address, geographical location, and browsing history for the purposes of performance improvement and protecting the platform from fraud.
02

Article Two

Confidentiality and Absolute Control Over Property Data (How Do We Process Your Data?)

At "Grand Aqar", we understand the sensitivity of major transactions; therefore, we commit to the following:

  1. Privacy Control: The user uploading the property has the right to determine the display mechanism; whether it is a public listing (Public), or silent/closed marketing (Off-Market) where the property details or exact location are only shown to qualified buyers (VIP) after the seller's explicit approval.
  2. Prohibition of Sale and Trading: We strictly commit not to sell, rent, or share your personal data or your clients' data with any external marketing entities.
  3. Limited and Secure Sharing: Contact data is shared (between the seller/broker and the buyer) only to the extent necessary to complete the negotiation and transaction, and only after verifying the seriousness of the parties.
03

Article Three

Disclaimer of Liability for Data Accuracy (Protecting the Platform from Third-Party Fraud)

Given the multiplicity of user capacities, the platform establishes this clause as a definitive legal protection:

  1. Uploader's Responsibility: The user (whether an owner, broker, agent, heir representative, or company representative) acknowledges that they bear full criminal and civil liability for the authenticity and validity of the documents, deeds, and powers of attorney they upload.
  2. Limits of the Platform's Role: The "Grand Aqar" platform acts solely as a (technical and marketing broker). We do not guarantee, nor do we bear any legal responsibility for:
    • The existence of hidden inheritance or judicial disputes over the property.
    • The expiration or cancellation of legal powers of attorney without the platform's knowledge.
    • A broker listing a property without an exclusive brokerage contract or formal authorization from the owner.
  3. Due Diligence (Caveat Emptor): The "Buyer" alone bears the full responsibility to technically and legally inspect the property prior to completing the purchase. The platform provides no warranties whatsoever that the property is free from hidden defects.
04

Article Four

Obligations of Brokers and Companies Towards Client Data

  1. Confidentiality of Buyer Data: (Brokers, agents, and companies) are strictly prohibited from using potential buyers' data obtained through "Grand Aqar" for any purpose outside the scope of the specific transaction. It is forbidden to add them to mailing lists or marketing groups without their prior consent.
  2. Independent Accountability: Any leakage of owners' or buyers' data by a registered broker or agent shall subject them alone to legal consequences in accordance with the Personal Data Protection Law. The platform disclaims any joint liability for the actions of its independent users.
05

Article Five

Use of Data to Ensure Financial Rights (Commission)

To guarantee the commercial rights of "Grand Aqar", users agree to the following:

  1. The platform reserves the right to retain records of confidential text conversations conducted within the platform, as well as access logs (Log files), and to use them as legal evidence before courts or competent authorities in the event that (the buyer and seller) attempt to evade paying the brokerage commission (2.5%) after becoming acquainted through the platform.
06

Article Six

Information Security and Server Protection (Force Majeure)

  1. We implement high technological standards (such as advanced encryption and firewalls) to protect your real estate and personal data.
  2. Legal Exception: Given the nature of the internet, no system is 100% secure. The user acknowledges that the platform and its owners bear no responsibility for data leaks or damage resulting from force majeure cyberattacks (such as organized hacks or viruses) that are beyond reasonable commercial control.
07

Article Seven

User Rights (In Accordance with Saudi Regulations)

Under the Personal Data Protection Law, you have the right to:

  1. Request access to your collected personal data.
  2. Request the correction of any inaccurate data.
  3. Request the deletion of your account and personal data (Right to be forgotten), with the exception of data that Saudi regulations require retaining for tax or security purposes, or to prove pending financial rights owed to the platform.
08

Article Eight

Amendments and Jurisdiction

  1. "Grand Aqar" reserves the right to update this Privacy Policy whenever necessary. Your continued use of the platform following an update constitutes acceptance of those changes.
  2. This policy is governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia. Any dispute arising therefrom shall be subject to the exclusive spatial and substantive jurisdiction of the Saudi courts.